Privacy Policy

Privacy Policy for https://bendigo-shed-builder.thebestlocalpro.com

Introduction

Welcome to https://bendigo-shed-builder.thebestlocalpro.com (referred to as “our site” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you use our website and associated services.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online forms, email newsletters, and any other digital services we offer. However, please note that this policy does not extend to third-party websites or services that you may access through links on our site. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

Your interactions with us include, but are not limited to:

  1. Using our applications and services as a registered user.
  2. Visiting and navigating through our website linked to this Privacy Policy.
  3. Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Your name, username, email address, and password used for accessing your account on our platform.
  2. Payment Information: Details related to payment methods you use to purchase our services or products, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data connected to transactions, including transaction amounts, dates, and frequency.
  4. Purchase Information: Products or services you buy from us, order details, and any additional information provided during the checkout process.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device ID, and mobile carrier information.
  6. Location Data: Your geographical location data when you interact with our services or provide consent for location services.
  7. Feedback: Comments, reviews, or responses you share with us regarding our products or services.
  8. Social Media Information: Data from social media platforms when you choose to log in and share content through these platforms on our site.
  9. Product Information: Details about the products you browse or purchase on our site, including product preferences and customization options.

We collect this data through multiple sources: user input forms, account creation processes, online interactions, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our site and for analytical purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These cookies enable core features like login, account management, and site navigation.
  • Preference: They remember user preferences, such as language selection or display settings.
  • Analytics: Analytics cookies track website usage, providing insights into how our site is used.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

The retention period for personal data varies depending on the purpose for collection:

  • Data required by law or for legal purposes will be retained as specified by applicable regulations.
  • For transactional data, we may keep records for a reasonable period to facilitate customer support and dispute resolution.
  • Once the data is no longer needed for these purposes, it will be securely deleted or anonymized.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.